So that's how they shorten the waiting lists

This is the diary of someone I know on a NHS waiting list.

Mid January: Patient goes to their GP and is referred to a speciality clinic.

February: An appointment is received for 9 March.

9 March: Patient turns up to the clinic and is told that they had been sent the wrong date by mistake; there was no one there to see them. A new appointment is made.

12 March: Patient attends first session at clinic which is basically filling in some forms and a brief 5 minute chat. An appointment is made for to begin a course of treatment in April.

April: The treatment clinic appointment is cancelled by telephone the day before it is due to take place because the patient has been referred to 'the wrong type of person'. A referral to another clinic will be made.

May: Patient calls up and asks why they had heard nothing. They are told that their referral letter has been lost and the clinic will have to ask the GP for another one.

Early June: GP calls the patient and says he has been asked to do another referral, do they still need it.

Mid June: Patient receives a letter for an appointment on 9th Sept .

Late June: Patient receives a phone call saying the appointment date on the letter was wrong and a new one would be sent. Receives another letter changing it to 10th Sept

9 Sept: Patient receives a phone call cancelling tomorow's appointment because the referral should have been sent to the Primary Care Trust and not the Community Health Team so the referral has to be made again.

NHS Choices has this to say about waiting lists:

Since 01 January 2006, no patient in England should have to wait more than 13 weeks from when they see their GP and the decision is made that a referral to a specialist is necessary, and their first outpatient appointment.

Well we know better don't we? This way, the patient gets off the waiting list and has to start again, best of all they receive no costly treatment so are saving the NHS money too. Wonderful isn't it? There is no involvement from any medically qualified staff at all, it can all be managed by pen pushers.

RESULT! A cost saving and a shorter waiting list to boot. And I thought that the NHS was here to treat us.

It's just a shame that NHSblogdoctor is still on holiday, he'd enjoy this one.