Sunday, February 01, 2009

The waiting game

It's been a hectic week one way and another. WH arrived back from his annual skiing trip along wth the obligatory machine full of laundry; my cleaner, the lovely Ms T had a bad back so I had to clean my own house; we had youngest grandson (19 months) to stay for a night and a day and then had to take him back home over 80 miles away and what with blood tests, hospital appointments and all the usual business-y stuff I'm quite whacked out. WH has been working some odd hours too, meaning he doesn't eat his dinner until after 9pm so I'm still waiting to clear up and wash dishes at 10, my pet hate.

This week though it should be a little calmer. A slack week business wise gives WH the opportunity, finally, to tile the kitchen. With a short visit from the depressed painter looming, to do some touching up, I can almost see the end of the kitchen in sight. The one thing which conspires to thwart all this is the non arrival, STILL, of the sideboard which I ordered at the end of November. Actually it did arrive, despite all the suppliers promises (lies?) on New Year's Eve (should have been before 15th December) but when we opened the packages, the top was badly damaged as were 2 of the drawers. Hasty photo and email exchanging confirmed that it was a manufacturing fault and that we would be supplied with replacements within 5 working days. They didn't arrive. I took this up with Trading Standards or as they are now known Consumer Direct and it should all have been sorted by last Friday. It hasn't. So now I'm still walking round 3 large boxes, we can't finish the last unpacking and sorting out in the kitchen and the whole thing is now, not to put too fine a point on it, getting on my flipping nerves.

This whole experience of internet purchasing for the kitchen has actually soured my view of the process. An order for cooker hoods and stuff was cancelled because the firm failed to deliver in the set time and then could not even tell me when the goods were likely to arrive. Eventually I got a refund by resorting to my Credit Card company. The supplier had now gone bust so I'm glad I dealt with that straight away or I would now be seriously out of pocket and still awaiting the refund. The sideboard cost more, a lot more, and because I technically have all parts claiming a refund is not so easy. The firm used Paypal and they don't want to know, neither does the credit card company because a third party (Paypal) was involved. In future I will confine my internet purchasing to household names, little unknown firms will be a no no. They truly don't deliver.

So for now I wait and wait. I've turned my attentions to the old bathroom. It doesn't look like WH will be re-fitting that in the near future so the painter will be painting it as it is, the blind will be going up instead of my dreadful temporary curtains and a shiny new mirrored cupboard is waiting in the wings to go on the wall. Meanwhile WH will be finally fitting out the downstairs cloakroom and the utility room, all I need for that is a couple of cupboards, everything else is in the garage, just like me, waiting.

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